Terms of Service

Effective Date: March 14, 2026

Welcome to Nexus Dynamics.

By accessing or using this website and our services, you agree to the following terms.

1. Services
   Nexus Dynamics provides AI consulting, automation solutions, and AI-powered tools designed to help businesses improve operations and efficiency.
2. Use of Website
   You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others.
3. Payments
   Some services require payment. Payments are processed through secure third-party providers.
4. Consultation Service
   Nexus Dynamics offers 60-minute paid consultations through our AI booking concierge, Sarah, and other booking channels on this website. Each consultation is $150 USD. Consultations must be booked at least 48 hours in advance, and no more than two (2) consultations may be booked for the same calendar day.
5. Payment and Tentative Hold
   Selecting a consultation time creates a tentative hold, which lasts 45 minutes. Your appointment is NOT confirmed until payment has been successfully completed and verified. If payment is not completed and verified within 45 minutes, the hold may expire and the time may be released to another customer. After payment is verified and your appointment is confirmed, you will receive the appropriate confirmation information, including your Zoom meeting information.
6. Cancellation — More Than 24 Hours Before Your Appointment
   If you cancel more than 24 hours before your scheduled consultation, the full $150 is eligible for refund, or you may reschedule and transfer the full $150 payment to a new appointment. No additional consultation payment is required for that reschedule.
7. Cancellation — Within 24 Hours of Your Appointment
   If you cancel within 24 hours of your scheduled consultation, $75 is eligible for refund and $75 is retained as the late-cancellation amount. If you take the eligible $75 refund, no credit remains toward a future consultation — a later consultation requires a new, full payment at the applicable consultation price. For purposes of this policy, exactly 24 hours before your appointment falls within this within-24-hours policy, not the more-than-24-hours policy above.
8. Rescheduling — More Than 24 Hours Before Your Appointment
   If you reschedule more than 24 hours before your appointment, your full $150 payment transfers to the new appointment time. No refund is issued for the transferred payment and no additional consultation payment is required. Your new appointment time must still satisfy our standard scheduling rules, including the 48-hour advance-booking requirement and availability.
9. Rescheduling — Within 24 Hours of Your Appointment
   If you reschedule within 24 hours of your appointment, $75 of your original payment transfers to the new appointment, and an additional $75 balance is required. Your new appointment remains tentative until that additional $75 payment has been successfully completed and verified.
10. No-Show Policy
    If you fail to attend a scheduled consultation without cancelling or rescheduling it, no refund is provided and no credit is provided toward a future consultation.
11. Refund Processing
    Eligibility for a refund does not mean that a refund has already occurred. Refunds are not automatic. Sarah may explain the applicable policy and initiate our internal owner/admin review process, but Sarah may not approve, execute, or claim to have completed a refund. Authorized Nexus Dynamics staff process eligible refunds manually.
12. Limitation of Liability
    Nexus Dynamics is not liable for any indirect or consequential damages resulting from the use of our services.
13. Changes to Terms
    We may update these terms from time to time. Updated terms will be posted on this page.
14. Contact
    For questions regarding these terms, please contact Nexus Dynamics.
15. SMS Communications. By providing your phone number and consenting through our website, you agree to receive SMS messages from Nexus Dynamics related to your use of our services, including appointment confirmations, reminders, and support communications. Message frequency may vary based on your interaction with our services. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP. We do not send marketing or promotional messages without your explicit consent. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.